Strategic Account Manager - MENA

📋 Description

• Be the primary point of contact for customers, addressing day-to-day and strategic issues to
• Understand Sardine product, technology, and strategy; convey these succinctly to customers.
• Translate complex problems into actionable solutions; manage solution process internally and
• Advise on best practices related to fraud and compliance.
• Build, monitor, and communicate KPIs to clients.
• Support long-term expansion with strategic analysis and critical thinking.

🎯 Requirements

• 7+ years in Account Management, Customer Success, Risk Management, or Solutions Architecture within
• Domain experience in fraud, payments, compliance, fintech, or AML/KYC.
• Banking vertical experience preferred.
• Strong presentation skills for virtual and in-person meetings with stakeholders.
• Customer-facing experience; technical product a plus.
• Project management excellence; ability to balance multiple stakeholders.

🎁 Benefits

• Generous cash and equity compensation.
• Remote-first culture; work from anywhere.
• Flexible PTO and year-end break.
• Health, dental, and vision coverage for employees and dependents (US/Canada).
• 4% 401k/RRSP matching (US/Canada).
• MacBook Pro delivered; home office stipend.