Strategic Account Manager - MENA

📋 Description

• Manage a portfolio of strategic customers in MENA as primary contact
• Understand product and tech, explain complex concepts to stakeholders
• Translate fraud, compliance challenges into practical solutions
• Advise on fraud, payments, compliance, risk management
• Define and monitor customer KPIs, show value
• Support expansion plans and deeper product adoption

🎯 Requirements

• 7+ years in Account Management, Customer Success, Risk, or related
• Strong API integration knowledge, technical communication
• Experience in fraud, payments, fintech, AML/KYC
• Proven experience with customers and executive stakeholders
• Analytical, able to translate BI data into actions
• Strong PM and organizational skills

🎁 Benefits

• Competitive cash + equity and bonus
• Remote-first with home/work location flexibility
• Flexible PTO, year-end break
• Health/dental/vision for US/Canada employees
• 401(k) / RRSP matching (US/Canada)
• MacBook Pro provided