Strategic Account Manager, Mid Market

📋 Description

• Build partnerships with existing sellers to grow mid-market presence.
• Own managed book: prioritize contracts and tech strategy.
• Anticipate and solve complex seller challenges with product, payments, industry know-how.
• Lead day-to-day engagement and identify longer-term growth opportunities.
• Collaborate cross-functionally with Product, Sales, Implementation, Finance, Marketing.
• Be the voice of the seller to influence product roadmap decisions.

🎯 Requirements

• 5+ years in account management, partnerships, or sales (tech products).
• Hospitality or Food & Beverage experience preferred.
• Own revenue outcomes and manage complex relationships with minimal guidance.
• Experience in negotiation or formal sales training; adapt approaches.
• Gather requirements and build business cases with product teams.
• Lead cross-functional initiatives and influence prioritisation.

🎁 Benefits

• Remote work options.
• Medical insurance.
• Flexible time off.
• Retirement savings plans.
• Modern family planning support.