Strategic AI adoption lead (Central)

📋 Description

• Own activation and platform success across a customer portfolio
• Deeply understand each customer's use cases, objectives, and success metrics
• Build AI solutions with customers to drive measurable business impact
• Design activation strategies that drive platform adoption and outcomes
• Implement champion programs, office hours, dashboards, and trainings
• Build champion communities and advocate networks within customer orgs

🎯 Requirements

• At least 9 years of proven activation experience and adoption outcomes
• Deep experience mapping customer use cases and workflows
• Experience implementing activation strategies: champions, dashboards, workshops
• Success building advocate networks and power user communities
• Ability to connect platform usage to business outcomes and ROI
• AI and technical proficiency: scope, design, and deliver custom solutions with stakeholders

🎁 Benefits

• Generous PTO and company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Annual wellness and learning & development stipends