Strategic AI adoption lead (West)

Added
5 days ago
Type
Full time
Salary
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Related skills

customer success program management ai workshops llms

πŸ“‹ Description

  • Own activation and platform success across customers
  • Deeply understand customer use cases, objectives, metrics
  • Design activation strategies to drive platform adoption
  • Implement champion programs, office hours, dashboards, trainings
  • Build champion communities and advocate networks
  • Lead instructor-led workshops and live events
  • Travel up to 25% may be required

🎯 Requirements

  • 9+ years owning activation success and adoption
  • Deep experience mapping use cases to workflows
  • Implement activation strategies: champions, dashboards, workshops
  • Build advocate networks and power-user communities
  • Connect platform usage to business outcomes and ROI
  • AI/technical proficiency; design custom solutions, explain tech
  • Facilitation of virtual and live workshops for diverse audiences
  • Strong program management and stakeholder relationship skills

🎁 Benefits

  • Generous PTO and holidays
  • Medical, dental, and vision coverage for you and family
  • Paid parental leave (16 weeks)
  • Fertility and family planning support
  • Health savings account with company contribution
  • Annual wellness stipend and learning stipend
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