Build executive-level trusted advisor relationships with IT, Eng and Support.
Apply PagerDuty product knowledge to customer priorities.
Guide customers on process, people and change mgmt to adopt real-time ops.
Identify risks and work with sales to build risk mitigation plan.
Produce and execute adoption path showing current to target state with timeline.
Deliver business value by reducing costs and driving growth.

🎯 Requirements

12+ years in dynamic customer-facing B2B SaaS roles.
Strong consulting skills; trusted advisor delivering business value.
C-level influencing; facilitate tough discussions and objections.
Experience building ROI models.
DevOps principles and modern IT monitoring experience preferred.

🎁 Benefits

Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time

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