Strategic Customer Success Manager with German

📋 Description

• Own strategic enterprise accounts with global complexity.
• Lead executive reviews and strategic planning.
• Drive adoption and maturity of Jamf solutions across large deployments.
• Partner with Sales and Technical teams to identify growth opportunities.
• Influence Jamf product roadmap and success programs.
• Remote in Germany; sponsorship to live/work in Germany.

🎯 Requirements

• HS Diploma / GED (Required)
• 5+ years in Customer Success or Account Management within a SaaS environment
• Proven experience managing strategic enterprise accounts with global complexity
• Expertise in Apple ecosystems and enterprise IT workflows
• Command of German
• Experience in IT, cybersecurity, or endpoint management solutions
• Technical acumen in MDM, Apple Business Manager, or security frameworks
• Certifications in Jamf Products (Jamf 100, Jamf 170, Jamf 200) (Preferred)

🎁 Benefits

• 2025 Best Companies to Work For by U.S. News
• 2025 Newsweek America's Greatest Workplaces for Mental Well-being
• 2025 Newsweek America's Greatest Workplaces for Gen Z
• 90% employee retention rate
• Impact 75,000+ global customers
• Volunteer time off