Strategic Technical Account Manager (TAM)

📋 Description

• Own tech relationship with DigitalOcean's top customers (Fortune 500 & tech leaders).
• Serve as trusted executive advisor to VP/SVP stakeholders.
• Lead QBRs/EBRs and shape the customer's roadmap.
• Advise on modernizing AI/ML and GPU workloads in cloud.
• Engage with C-levels; present architecture decisions and tradeoffs.
• Lead cross-functional account planning with PM, Eng, and AM.

🎯 Requirements

• 7+ years in enterprise strategic accounts in a customer-facing tech role (TAM/SA).
• Experience building executive relationships with large orgs.
• Deep cloud AI/ML architecture including GPU orchestration and deployment.
• Proficient in AWS, GCP, Azure; Linux, Docker/Kubernetes; Terraform/Ansible.
• Python or Go scripting for AI/ML use cases.
• AI/ML infra stacks: PyTorch, TensorFlow, ONNX; GPU optimization (CUDA/TensorRT, ROCm).

🎁 Benefits

• Remote role with global team and flexible benefits.
• Career development: conferences, training, LinkedIn Learning.
• Well-being programs: EAP, local meetups, flexible time off.
• Competitive compensation plus equity and stock purchase program.
• DigitalOcean is an equal-opportunity employer.