Strategist, Agent Development - Financial Services

📋 Description

• Own the Agent Development Life Cycle. Take agents from initial scope through conversation design
• Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our
• Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent
• Directly impact product. Surface unmet needs from your customer work, and feed them back to

🎯 Requirements

• Customer obsession. Genuine energy being in front of customers — understanding their business and
• Communication. Clear, direct, and persuasive across technical and non-technical audiences.
• Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break
• Technical aptitude. Comfortable engaging directly with technical concepts - reading API
• Ownership and delivery. A track record of running multiple complex, high-visibility projects at
• Genuine interest in Financial Services and improving the end customer experience. Experience in

🎁 Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot