Strategy & Operations Manager - Courier & Logistics

📋 Description

• Shape performance and stability of courier networks across markets
• Drive lifecycle engagement beyond onboarding
• Translate data and insights into scalable playbooks
• Collaborate with operations, product, analytics, and central teams
• Build practical frameworks to drive consistent performance
• Own concepts from idea to execution and iteration

🎯 Requirements

• Demonstrated experience leading operational improvements or strategic initiatives
• Strong analytical capability; data-informed decisions
• Working knowledge of SQL; dashboards or reporting experience
• Strong stakeholder management; cross-functional alignment
• Outcomes-focused; measure results and iterate
• Preferred: familiarity with experimentation and automation tools

🎁 Benefits

• Hybrid work pattern; ~60% in office at London HQ
• Based in London Head Office (The River Building)
• Competitive benefits: health, family, finance, time away
• Diverse and inclusive workplace
• Chance to shape a fast-growing technology business