Student Services Advisor - MMC Online

📋 Description

• Serve as the primary relationship owner and ongoing point of contact between students and the
• Advise students on strategies and skills that support successful online and virtual learning.
• Provide accurate and timely guidance regarding academic policies, procedures, expectations, and
• Assess individual academic and personal needs and connect students with appropriate support
• Proactively communicate with students experiencing academic or attendance challenges and develop
• Monitor student engagement, satisfaction, academic progress, retention, and graduation indicators

🎯 Requirements

• Bachelor's degree from an accredited college or university is preferred, particularly in Education
• Previous experience in online or virtual learning, academic advising, student services, or a
• At least 2 years of experience in online or virtual customer service, academic advising, student
• Knowledge of contemporary instructional and assessment models, methodologies, and educational
• Experience analyzing problems, evaluating alternative solutions, anticipating potential outcomes
• Ability to work independently, exercise initiative, and make sound decisions within established

🎁 Benefits

• Fully remote work opportunity within the United States.
• Full-time hourly position with a stated salary range of $24.55–$25.55 per hour.
• Opportunity to directly support students throughout their academic journey and contribute to
• Exposure to diverse academic programs, including Healthcare, Business, Information Technology, and
• Opportunity to develop expertise in online student advising, engagement, retention, and virtual
• Collaborative environment focused on student success and continuous improvement.