Student Success Advisor

📋 Description

• Deliver prompt response rates and high levels of proactive outbound communication to provide
• Consistently achieve personal student retention targets, alongside achievement of high levels of
• Actively promote continuous study to achieve graduation in a timely manner, identifying students at
• Enthusiastically re-engage students who are taking a break from study, ensuring they remember their
• Act as a program specialist, ensuring extensive knowledge in a particular curriculum area in
• Welcome new students to their program efficiently while building rapport and demonstrating high

🎯 Requirements

• 4-year degree from an accredited institution and/or appropriate combination of education and
• An effective team player who is driven to their own success and the success of the students
• Experience building relationships with customers/students and internal stakeholders
• Experience with customer/student centric processes and support levels
• Excellent written and oral communications skills
• Proficiency with Microsoft Office and IT Systems