Student Success Coach

📋 Description

• Build long-term relationships with students through coaching sessions, check-ins, and ongoing
• Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable
• Coach students through personal, academic, and motivational challenges
• Help students break down big goals into actionable next steps
• Track progress using various dashboards
• Complete forms (e.g., deferrals, withdrawals) and document notes clearly and consistently

🎯 Requirements

• Bachelor's degree
• Strong organizational and caseload management skills
• Ability to build relationships and navigate emotionally sensitive conversations
• Proven ability to manage a high volume of outreach and follow-up
• In-office attendance three days per week (Tuesday–Thursday) required

🎁 Benefits

• Base salary $50,000 - $60,000 + equity grant
• Medical, dental, and vision insurance
• 401(k) match
• Fertility benefits via Carrot
• Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
• Flexible Time Away + paid holidays