Sub-Region Head of Account Management

📋 Description

• Lead and scale regional account management across multiple countries.
• Manage Team Leads and Account Managers for retention and growth.
• Set strategy, build playbooks, and run forecasting and ops cadence.
• Recruit, coach leaders, and build leadership bench strength.
• Partner cross-functionally to maximize merchant lifetime value.
• Define GTM for WoltAds, promos and campaigns.
• Drive CRM tooling, dashboards and data-driven decisions.

🎯 Requirements

• 8+ years in account management, customer success, or sales leadership.
• 3+ years managing Team Leads (managers of managers).
• Scaled teams with retention and growth metrics.
• Strong ops/analytics; forecasting, KPIs, dashboards; CRM (Salesforce, HubSpot, Gainsight).
• Excellent people leader with coaching and calibration.
• Excellent communicator; influence senior leadership cross-functionally.
• Customer-first mindset; focus on NRR, churn, and ARPA.
• Bachelor’s degree or equivalent experience.

🎁 Benefits

• Global and fast-growing scaleup; rapid impact.
• Accelerate your career and sales skills.
• Own initiatives and make a real difference.
• Smart, friendly colleagues with big hearts.