Sub-Region Head of Account Management

📋 Description

• Define and execute the account management strategy — segmentation, coverage model, lifecycle
• Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale
• Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive
• Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to
• Lead Ads & Promotions commercial motions: define go-to-market and coverage for WoltAds, Promo
• Drive promo-funding strategy & efficiency: create playbooks for promo funding/co-funding (local

🎯 Requirements

• 8+ years of experience in account management, customer success, or sales leadership, with direct
• 3+ years managing managers (Team Leads) — proven experience as a 'manager of managers.'
• Track record of scaling teams (hiring, enablement, process, tooling) while improving retention and
• Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM
• Excellent people leader: coaching, running calibration, performance management, and building
• Excellent communicator — able to influence senior leadership and partner across product, sales

🎁 Benefits

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people