Supervisor

📋 Description

• Lead a team to deliver exceptional customer experiences and drive store performance.
• Provide expert styling advice, product knowledge, and engaging store environment.
• Oversee opening/closing procedures and support the wider management team.
• Interpret sales data to optimize store performance.
• Inspire and manage a team of sales associates to uphold service standards.
• Oversee day-to-day operations including delivery, replenishment, and shop floor coverage.

🎯 Requirements

• Retail/hospitality experience with store ops knowledge.
• Customer-focused with strong communication skills.
• Genuine product passion and enthusiasm to share with customers.
• Adaptable to changing priorities and flexible hours (evenings, weekends, holidays).
• Strong initiative, proactive, and a willingness to learn.

🎁 Benefits

• 25% staff discount across H&M Group brands
• Participation in H&M Incentive Program (HIP)
• Employee Assistance Program (EPA)
• Vacation/Wellness, Holiday, and Parental Pay
• Commuter Benefits and Pet Insurance (enrollment)