Supervisor

📋 Description

• Deliver excellent customer experience through expert styling advice, good product knowledge, and an
• Take responsibility for store opening and closing procedures while supporting the wider management
• Interpret sales data and collaborate with store leadership to optimize commercial performance
• Lead and inspire a team of sales assistants to uphold exceptional service standards
• Oversee day-to-day store operations such as delivery, replenishment, and shop floor cover
• Act as a brand ambassador, embodying company values and ensuring memorable customer interactions

🎯 Requirements

• Previous experience in retail/hospitality with understanding of store operations, including
• Customer-focused: enjoys engaging with people and committed to excellent service
• Product passion: genuine interest in products and enthusiasm to share with customers
• Adaptable and flexible to changing priorities and customer requests
• Action-oriented: proactive and driven to take initiative
• Strong communicator with genuine interest in people and active listening

🎁 Benefits

• 25% staff discount across all H&M Group brands in-store and online
• H&M Incentive Program (HIP)
• Employee Assistance Program (EPA)
• Vacation/Wellness, Holiday, and Parental Pay
• Commuter Benefits
• Pet Insurance (enrollment)