Supervisor

📋 Description

• Delivering an excellent customer experience through expert styling advice, good product knowledge
• Taking responsibility for store opening and closing procedures, while providing support to the
• Interpreting sales data and collaborating with store leadership to optimize the commercial
• Leading and inspiring a team of sales assistants to consistently uphold exceptional service
• Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to
• Acting as a brand ambassador, embodying the company’s values and ensuring every customer

🎯 Requirements

• Previous experience in retail/hospitality, with a good understanding of store operations, including
• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service
• Product Passion: You have a genuine interest in the products we offer and love sharing that
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests
• Action-oriented: Proactive and driven to take initiative and get things done
• Strong communicator: You have a genuine interest in people and actively listen to understand their

🎁 Benefits

• 25% staff discount across all H&M Group brands—available both in-store and online
• H&M Incentive Program (HIP)
• Employee Assistance program (EPA)
• Vacation/Wellness, Holiday, and Parental Pay
• Commuter Benefits
• Pet Insurance (enrollment)