Supervisor

📋 Description

• Customer-focused culture; nurture welcoming env for customers and team.
• Deliver engaging, memorable in-store customer experience.
• Develop and maintain key customer relationships using in-store CRM.
• Develop a high-performing, diverse team; inclusion and equity.
• Lead store growth and operational excellence in all activities.
• Commit to Mulberry values and an inclusive culture.

🎯 Requirements

• Strong people leadership and coaching skills.
• Ability to coach and develop teams; give constructive feedback.
• Commercial focus with a track record of driving store growth.
• Excellent communication and relationship-building abilities.
• Experience with CRM tools; comfortable with in-store tech.
• Collaborative, adaptable; eager to learn and develop.

🎁 Benefits

• Competitive basic salary
• Bonus
• Product allowance
• Staff discount and exclusive access to staff sales
• Pension contributions & Life Assurance
• Training and development; 2 volunteering days; Help@Hand wellbeing