Supervisor, Hotels

📋 Description

• Own and manage end to end people strategy and operations within your team, including onboarding
• Hold regular one on ones, used for coaching and development rather than status updates.
• Ensure engagement by building strong connections and translating Airbnb's mission into meaningful
• Lead with empathy to establish approachability, and to support and challenge the team to meet and
• Enable professional and personal growth through feedback, opportunity creation, and expectation
• Handle day to day management duties: scheduling, time off approvals, team meetings, and basic HR

🎯 Requirements

• Bachelor's Degree or equivalent preferred
• At least 5 years of customer service experience
• At least 2 years of experience leading, coaching, or developing others
• Previous experience supporting a remote team a plus
• Ability to remain objective when managing people issues
• Excellent time management skills, attention to detail, and record keeping

🎁 Benefits

• Base pay range: $92,000 — $108,000 USD
• Bonus, equity, benefits, and Employee Travel Credits
• Employee Travel Credits
• Reasonable accommodations throughout the recruitment process