Supervisor, IT Support

📋 Description

• Lead a world-class IT Services team focused on end user support, hardware deployment, and
• Hands-on technical management; coach, motivate, and contribute technically while guiding the team.
• Support fast-paced operations and ensure clear, concise knowledge sharing among teammates.

🎯 Requirements

• Minimum 3+ years in corporate IT Helpdesk or desktop support.
• Strong understanding of Windows and Mac OS; hardware and software troubleshooting.
• Excellent customer service, organizational skills, and ability to communicate complex concepts
• Self-motivated, professional, resourceful, and able to work with minimal supervision.
• Ability to prioritize and adapt in a fast-paced environment; follow-through and documentation
• Willing to travel and work extended hours/weekends as needed; able to lift up to 25 lbs.

🎁 Benefits

• Competitive base salary: $91,800 - $137,700 USD
• Comprehensive medical, vision, dental; 401(k); disability and life insurance
• Equity and various other discounts and perks