Supervisor, Medicare/Medicaid Eligibility

📋 Description

• Manage the Eligibility Advocate team, ensuring effective participant eligibility maintenance
• Set priorities, caseloads, and workflow assignments for Eligibility Advocates and Coordinators
• Develop outreach strategies to proactively prevent coverage lapses
• Oversee enrollment and disenrollment processing with DHCS and CMS
• Manage direct reports including hiring, training, supervising, and mentoring
• Partner with Operations, Quality, and Enrollment team leaders to refine workflows, SOPs, and job

🎯 Requirements

• Associate’s degree in relevant field; additional relevant professional experience may be substituted
• Minimum of three years of experience in Medicaid/Medicare eligibility or social services
• Minimum of one year of experience working with governmental agencies
• Two years of supervisory experience with demonstrated ability to mentor and develop team members
• Strong KPI Management
• Experience leading in a data-driven organization, leveraging reports and data to prioritize and

🎁 Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - 17 days of personal time off, 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• Additional benefits