Suport Team Lead, Shared Services Center

📋 Description

• Lead and grow the Support team, SSC, by hiring top talent.
• Mentor team members and ensure targets are met.
• Set a high service bar and lead by example.
• Build a culture of excellence, engagement, and accountability.
• Analyze data and translate insights into actions.
• Collaborate cross-functionally for consistent service.

🎯 Requirements

• Previous experience leading a customer-facing team.
• Strong communication skills in English.
• Analytical mindset with data-to-action ability.
• Passion for mentoring and helping others grow.
• Multitask and thrive in fast-paced environments.
• Hands-on, proactive, and solutions-oriented attitude.

🎁 Benefits

• Wolt Credits
• Employee Assistance Programme (EAP)
• Cafeteria SZÉP card – Wolt Magyarország Kft
• Breakfast, fruits, and snacks in the office