Serve as a subject matter expert across Avetta platforms including Connect and Salesforce.
Resolve advanced supplier inquiries on billing, compliance, audits, and onboarding.
Collaborate with internal teams to streamline processes and resolve issues.
Maintain up-to-date knowledge of platform changes and compliance requirements.
Support onboarding and training of new RTW reps, including mentoring and shadowing.
Track and meet performance metrics including CSAT, service levels, quality, and KPIs.

🎯 Requirements

Fluency in Norwegian and English is required.
3-5 years in supplier support, customer service, or compliance operations (SaaS).
Demonstrated expertise in customer support and document review workflows.
Certification in skill-based routing and modules (Case Management, Country Specific Audits, Supplier Engagement).
Strong communication skills and ability to manage multiple priorities independently.
Reliable and predictable attendance.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot