Provide professional support to all Avetta customers
Ability to research, clarify and resolve every issue providing solutions and or/alternatives for
Interact directly with Avetta customers through telephone, email and chat
Prioritize and resolve customer needs
Accurately verify details on regulatory documents
Record details of interactions in Service Cloud (SFDC)

🎯 Requirements

Fluency in French and English is required; additional European languages preferred
Experience as a Customer Support Specialist or similar CS role
Excellent communication skill – both written and orally
Ability to Active listen and think 2 steps ahead
Working PC knowledge, windows preferred and related applications (IT industry is an advantage)
An affinity for learning online software systems

🎁 Benefits

Hybrid work schedule (Tues-Thur in office, Mon/Fri work from home) if within commutable distance to
Remote work opportunity for those residing in England outside commutable distance

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote customer support jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot