Support Agent - Japan

📋 Description

• Prepare and manage purchase orders and maintain accurate administrative documentation.
• Communicate with external partners to clarify information and resolve discrepancies.
• Review supplier invoices and support invoice submission and payment-related processes.
• Maintain accurate financial records and coordinate with relevant teams to ensure smooth processing.
• Coordinate with internal teams to support daily operations and administrative workflows.
• Follow up on pending tasks, deadlines, and requests to ensure processes stay on track.

🎯 Requirements

• Fluent Japanese proficiency, with strong written and verbal communication skills.
• Good working proficiency in English to communicate with international teams and follow internal
• Experience in administrative support, operations, finance administration, vendor management, or a
• Attention to detail and the ability to identify errors, inconsistencies, and missing information.
• Strong organizational skills, with the ability to manage multiple workflows, deadlines, and
• Comfort working with spreadsheets and digital tools, such as Google Workspace, Excel, or similar

🎁 Benefits

• 40% discount on all Fever events and experiences
• Work in a location in the heart of Tokyo
• Home office friendly
• Help shape the backstage of magical concert experiences
• Room to grow and take on new challenges as the team evolves
• Great work environment with a young, international team of talented people to work with!