Become an expert in our products and demonstrate that by being a go to resource for our customers
Handle customer questions from start to finish autonomously
Leverage email, video conferencing and phone calls to help our customers optimize their use of
Contribute to documentation, internally about our products and externally for our customers
Work cross-functionally with EPD and GTM teams to implement new products, improve existing

🎯 Requirements

Bachelor’s Degree or equivalent work experience
Flexibility with changing job duties and responsibilities
Time management and prioritization skills
Proactive communication skills and ability to manage up across multiple time zones
Excellent research, critical thinking, and customer service skills
Process and solution orientation with a high attention to detail and comfort with making decisions

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