Supabase

51-200 employees
20 jobs posted

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Support Engineer (APAC - Weekends)

Customer Support

Added

4 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

github node.js react vue linux

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📋 Description

Provide timely responses to support cases across topics.
Triage cases by directing users to answers, code, docs, or escalation.
Monitor feedback channels such as GitHub Issues & Discussions.
Identify internal tooling to improve support efficiency.
Reproduce issues, create test cases, and improve coverage.

🎯 Requirements

3+ years in developer customer support.
SQL expertise, PostgreSQL preferred.
Excellent English communication.
Linux/Unix and command line proficiency.
GitHub Issues and Discussions experience.
Bonus: React, Vue, Svelte; Node.js experience.

🎁 Benefits

Fully Remote; global team.
ESOP equity.
Tech allowance to set up your workspace.
Health benefits for you and dependents.
Annual off-sites.
Flexible, asynchronous work.

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