Support Engineer, SAP BW (Evergreen)

📋 Description

• Troubleshoot and resolve complex SAP BW issues involving data loads, InfoProviders, queries, data
• Work closely with customers to understand technical requirements, investigate issues, and deliver
• Support SAP BW customizations and provide technical recommendations aligned with best practices.
• Develop and implement fixes for BW defects and data-related issues.
• Provide technical and functional guidance on SAP BW topics to key accounts and customers.
• Use remote-access capabilities and proprietary tools to diagnose and resolve issues across test and

🎯 Requirements

• Bachelor's degree in Computer Science or equivalent professional experience.
• 5+ years of SAP experience with deep knowledge of SAP BW, Basis, NetWeaver, and system integration.
• Strong hands-on experience with BW modeling, ETL, BEx, and performance tuning.
• Experience working with major database technologies and operating system platforms.
• Strong troubleshooting skills, persistence, and a structured approach to complex problem solving.
• Customer-focused mindset with the ability to build and maintain long-term professional

🎁 Benefits

• Remote work opportunity based in Brazil.
• Flexible working arrangements within a global support environment.
• Exposure to mission-critical SAP environments and complex enterprise technology landscapes.
• Opportunities to work directly with customers and advise key accounts on technical and functional
• Opportunities to expand technical expertise through challenging support cases and continuous
• Collaboration with international teams and professionals across a global organization.