Support Engineer (Snowflake)

📋 Description

• Monitoring scheduled ETL jobs and data ingestion pipelines
• Confirming that data has loaded successfully into Snowflake
• Investigating pipeline failures and coordinating timely resolutions
• Responding to incidents and service requests from internal colleagues
• Troubleshooting missing, incomplete or inconsistent data
• Supporting technical and non-technical users with Snowflake queries

🎯 Requirements

• Practical experience of working with Snowflake
• Good working knowledge of DBT
• Strong SQL skills
• Previous experience within a support or service desk environment
• Effective troubleshooting and analytical problem-solving skills
• An approachable communication style and the ability to explain technical subjects clearly

🎁 Benefits

• The opportunity to participate in our annual, performance-related bonus plan and valuable share
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the
• Competitive family leave