Stripe

1,001-5,000 employees
181 jobs posted

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Support Process Program Manager

Added

29 days ago

Location

🇲🇽 Mexico City

Type

Full time

Salary

Salary not provided

Related skills

looker salesforce sql jira confluence

📋 Description

Run the business program: intake, reviews, reporting, workload distribution
Manage 2–3 concurrent process improvement projects from scoping to execution
Collaborate cross-functionally with Product and Support to maximize impact
Proactively identify improvement opportunities and measure outcomes

🎯 Requirements

4-7 years in Operations, Support, PM, or consulting
English proficiency (written and verbal) for global collaboration
Strong end-to-end program management delivering measurable impact
Cross-functional collaboration with stakeholders across Product and Support
Data-driven decision making and reporting
AI-enabled: ability to understand and leverage AI in context

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