Support Service Client (h/f) _ JFR

📋 Description

• Serve as the first point of contact and JYSK ambassador for customers, providing the best service
• Handle customer inquiries by phone, email, chat, and social media, identifying issues, resolving
• Take ownership of work and proactively seek solutions while delivering professional, positive, and
• Work collaboratively with colleagues in an open environment to exceed customer expectations.
• Be part of a goal-oriented team with a responsive pace, adapting to various situations.
• Create additional sales opportunities to support JYSK's mission and objectives.

🎯 Requirements

• Empathetic with strong active listening skills and customer support orientation.
• Professional and open to dialogue.
• Able to understand customer needs and incorporate them into solutions.
• Team player who enjoys sharing knowledge in a pleasant environment.
• Understands the importance of sensitive matters and maintains a helpful attitude.
• Available to work Monday to Friday from 08:00 to 17:00.

🎁 Benefits

• Development opportunities through excellent training and mentoring.
• Comprehensive onboarding training.
• Possibility of occasional remote work.
• Flexible working hours.
• Support with modern tools and systems (personalized intranet, online complaint system, customer
• 20% discount at JYSK and Lars Larsen group companies.