Added
3 days ago
Type
Full time
Salary
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πŸ“‹ Description

  • Provide top-tier support to travel advisors via chat, email, and 1:1s.
  • Troubleshoot technical issues with clear guidance.
  • Become a product expert; share feedback with product/engineering.
  • Create and maintain clear support documentation.
  • Collaborate with product and engineering to surface feedback.
  • Drive continuous improvement with AI and automation.

🎯 Requirements

  • Proficiency in accounting or financial tooling.
  • Technical curiosity and strong communication; familiarity with APIs, AI, and automation.
  • Customer-obsession.
  • User-facing enablement.
  • A fast learner.
  • Startup mindset.

🎁 Benefits

  • Growth potential at a fast-scaling company.
  • Travel perks and conferences with users.
  • Fully remote β€” work from anywhere.
  • Work with top-tier engineers, designers, and operators.
  • Make an impact shaping thousands of advisors and clients.
  • Be part of the startup hustle; learn quickly.
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