Prompt customers for information necessary to troubleshoot problem reports
Identify solutions to problem reports and deliver them to customers
Help customers understand R365 software accounting functions
Route non-accounting customer issues to appropriate teams and team members
Diagnose and document software defects and escalate them to Accounting Support Lead or Manager
Participate in live chats

🎯 Requirements

Professional and / or academic accounting experience
High attention to detail
Excel knowledge
Curiosity and eagerness to use AI in your daily work, backed by hands-on experience, a good sense
Flexible and adaptable based on the needs of the client and internal team
Solution oriented mindset with ability to articulate under pressure

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote customer support jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot