Support Specialist (French Speaker)

📋 Description

• Support Specialist for Capture and Scouting solutions in Barcelona, Spain.
• Work with clients across Europe and other regions to understand pain points.
• Help clients maximize use of Hudl solutions.

🎯 Requirements

• Fluent in English and French.
• Front-line support mindset; comfortable answering questions via calls, video, or email.
• Strong problem-solving skills; able to run diagnostics and troubleshoot issues.
• Clear, human communication; escalate when needed and keep clients informed.
• Flexible; available to work weekends and handle multi-channel requests.
• A team player who surface customer insights to product teams.

🎁 Benefits

• Autonomy in a collaborative culture with open feedback.
• Hybrid work model with flexibility, remote work options, and supportive benefits.
• Wellbeing resources and Employee Assistance Program.
• Office amenities and equipment to enable safe, productive work.
• Inclusion programs and opportunities for career growth.
• Competitive compensation aligned with experience and internal pay equity.