Support Specialist, Match Analysis (Spanish speaker)

📋 Description

• Day-to-day contact for clients across Latin America.
• Help users maximize Hudl tools and features.
• Troubleshoot issues and resolve them quickly.
• Bring game understanding to tech support.
• Occasional in-person days in Sao Paulo.
• Collaborate with the Match Analysis team.

🎯 Requirements

• Thrives on front lines; explain solutions with clarity.
• Strong troubleshooting of software and hardware; run diagnostics.
• Adaptable to deadlines; some weekends; travel as needed.
• Academic background in exercise, sports science or related fields.
• Fluent in English and Spanish; Portuguese a strong plus.
• Tech support experience; familiarity with Hudl Sportscode.

🎁 Benefits

• Inclusive culture and equal opportunity.
• Resources to feel safe bringing your authentic self.
• Employee resource groups and communities.
• Annual inclusion reports and commitments.