Support Specialist - Romania

📋 Description

• Independently perform installations, maintenance, and repairs of Brainlab systems (e.g. Loop X
• Provide remote and on-site technical support, guiding clinical users through troubleshooting and
• Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service
• Act as a trusted technical advisor for our customers, fostering strong relationships and long-term
• Support product launches by coordinating setup, testing, and user onboarding
• Document all service activities accurately and in compliance with quality standards

🎯 Requirements

• Degree in electrical engineering, electronics, mechatronics, or similar
• Ideally first experience in technical support, preferably in the healthcare sector
• Familiar with X-ray systems and/or scanner technology (a plus)
• Strong IT, networking, and troubleshooting skills
• Independent, structured, and solution-oriented working style
• Excellent communication skills in English and German

🎁 Benefits

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• Company car, cell phone, laptop - also for private use
• Flexible working hours as well as homeoffice
• Comprehensive training and continuing education opportunities