Added
20 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

communication kpi data analysis customer service mentoring

📋 Description

  • Lead and grow a high-performing Support team with hiring and mentoring.
  • Foster a culture of excellence, engagement, and accountability.
  • Set ambitious service targets and drive KPI achievement.
  • Collaborate cross-functionally to align tone and service.

🎯 Requirements

  • Previous experience leading a customer-facing team.
  • Strong communication in Hungarian and English.
  • Analytical mindset to turn data into actionable steps.
  • Passion for mentoring and helping others grow.
  • Ability to multitask and thrive in a fast-paced environment.
  • Hands-on, proactive, and solutions-oriented attitude.

🎁 Benefits

  • Wolt Credits
  • Employee Assistance Programme (EAP)
  • Cafeteria - SZÉP card - Wolt Magyarország Kft
  • Breakfast, fruits, and snacks in the office
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