Added
21 hours ago
Type
Full time
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windows networking help desk ticketing ts/sci

πŸ“‹ Description

  • Provide end-user IT support and site administration for a government contract.
  • Triages help desk calls, documents troubleshooting steps, and escalates when needed.
  • Monitor enterprise system status, review logs, and perform initial troubleshooting.
  • Configure and manage Windows OS, applications, and security updates.
  • Support desktop hardware, imaging, and antivirus updates; apply STIGs and IA standards.
  • Assist with backups, logs, database size checks, and preventive maintenance.

🎯 Requirements

  • Active TS/SCI security clearance.
  • Bachelor's degree with 0+ years or HS diploma with 6+ years progressive experience.
  • Experience triaging system problems, patching, and vulnerability remediation.
  • Knowledge of Windows patching, VLANs, and routing.
  • Flexible shifts including nights, weekends, holidays, and on-call.
  • MS Excel/Word/Visio/PowerPoint proficiency.

🎁 Benefits

  • Pay range shown in job posting as guidance; actual compensation based on multiple factors.
  • Company benefits page: https://m9solutions.com/why-join-m9/#our-benefits
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