System Middleware Analyst

📋 Description

• Telecom experience
• Understand telecom terminology
• Middleware experience and middleware platforms
• Articulate why SOA is important to business
• Tibco is a plus, not required
• Excellent communication skills
• Strong communication skills are essential
• Previous Systems Middleware Analyst experience required

🎁 Benefits

• Work independently with multiple departments and agencies.
• Knowledge of telephony services and technologies.
• Experience with Avaya and/or Cisco call centers.
• Resolve telecom problems using multiple vendors.
• Communicate effectively, verbally and in writing.
• Work under pressure to resolve service issues.