Intelerad

501-1,000 employees
5 jobs posted

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System Support Analyst I (Windows)

Customer Support

Added

3 hours ago

Location

🌍 Oceania

Type

Full time

Salary

Salary not provided

Related skills

salesforce oracle windows server servicenow hl7

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📋 Description

Provide expert support for PACS and radiology software.
Troubleshoot application configuration and workflow issues.
Configure software tools used by doctors to report radiology studies.
Diagnose complex issues; partner with radiologists, technologists, and IT.
Maintain healthcare interoperability standards at data/message level.

🎯 Requirements

Bachelor's degree in Computer Engineering or related field.
3+ years Healthcare IT, radiology systems experience.
Windows Server environments (2012-2022) and SQL/Oracle.
Knowledge of DICOM, HL7 and healthcare interoperability.
Experience with ticketing systems: Salesforce Service Cloud, Zendesk, ServiceNow.
Strong analytical, troubleshooting, and communication skills.

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