Systems Admin Engineer II (Egypt)

📋 Description

• Assist in the installation, configuration, and maintenance of computer hardware, software, and
• Troubleshoot and resolve technical issues related to network, server, and workstation systems, and
• Monitor system performance and ensure the availability and reliability of all IT systems
• Create documentation that enables fulfillment and CX teams to provision and troubleshoot customer
• Provide technical support to end-users, including remote support
• Assist with IT projects and initiatives as needed

🎯 Requirements

• 3+ years of professional experience working in an IT role
• Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs
• Familiarity with Microsoft Windows Server, InTune and Active Directory, and Google Workspace
• Experience with Windows operating systems and hardware
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills

🎁 Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off