Systems Analyst

📋 Description

• Provide tier 2 and 3 technical support, encompassing software installations, upgrades
• Offer application support and guidance to internal system users, actively resolving technical
• Collaborate with internal team members to thoroughly understand application enhancement needs.
• Research and devise optimal solutions to address business requirements, ensuring alignment with
• Support and coordinate the onboarding process for new hires, including ordering, configuring, and
• Manage account provisioning and access setup for new employees, and handle equipment recovery and

🎯 Requirements

• Bachelor's degree in computer science or information technology, or equivalent experience
• Experience installing, configuring, documenting, testing, training, and implementing new
• Experience with supporting Microsoft technologies such as O365 and Azure
• Prior experience supporting back-office applications such as a Financial ERP system
• Hands-on experience using AI tools (e.g., ChatGPT, Claude) and low-code/automation platforms to
• Excellent written and verbal English for clear and effective communication is a must!

🎁 Benefits

• Every day lunches! (headquarters) - Vegetarian, vegan, gluten and sugar-free options. Gourmet meals
• Flexible working options to help you strike the right balance.
• All the equipment you need to harness your talent (Macbook and accessories).
• Snacks and beverages available everyday (headquarters).
• After office events, football, tennis and game nights (headquarters). Everyone is welcome to join
• Learning opportunities: AWS Certifications (we are AWS Partners). Study plans, courses and other