Systems Development Engineer

📋 Description

• Investigate and resolve customer-impacting production issues across cloud infrastructure, workflow
• Identify patterns in customer issues and convert them into automation, product improvements
• Build internal tools and diagnostics that make production issues easier to detect, understand, and
• Improve platform observability, including logs, metrics, dashboards, alerts, and customer-visible
• Participate in design and development so systems are easier to operate, debug, and support, and
• Define and uphold operational engineering practices: production readiness, alert quality, runbook

🎯 Requirements

• Strong software engineering skills in Python, Go, Java, or a similar language.
• Experience debugging production systems across multiple layers of the stack.
• Practical knowledge of Kubernetes, Linux, cloud infrastructure, distributed systems, networking
• Experience with infrastructure-as-code, deployment systems, CI/CD, observability, and operational
• Ability to move from ambiguous customer symptoms to clear technical diagnosis and durable
• Strong judgment about when to fix directly, automate, escalate, redesign, or build a broader

🎁 Benefits

• Excellent medical - We pay 100% of your premiums and 90% for your dependents
• Generous dental and vision plans- We pay 90% of the premiums for you and your dependents
• Meaningful equity in the form of options – all employees are owners here
• Unlimited time off + 12 company holidays
• 401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%
• 12 weeks paid parental leave for primary and secondary caregivers