Taboola news L3 support

📋 Description

• Investigate publisher-side and OEM-partner technical issues end to end: revenue drops, inventory
• Write and refine SQL (MySQL, Vertica), KQL (Kusto), and BQ (BigQuery) against production data
• Build, tune and own production alerts for the surfaces you cover.
• Share PagerDuty on-call and production-incident response for Taboola News.
• Operate and extend the team's AI tooling portfolio — RCA agents, investigation apps, monitoring
• Partner with R&D and Product: triage what needs engineering involvement, frame the technical

🎯 Requirements

• Strong SQL. Comfortable with complex multi-join queries, CTEs and window functions against large
• Experience in technical support, technical operations or production engineering on a complex
• Able to read code well enough to trace logic and locate issues.
• Strong written and verbal English; able to communicate technical findings to engineers and business
• Investigative mindset — you enjoy converging on the root cause from an ambiguous problem report.
• AI fluency. Daily use of AI coding assistants and LLM tooling for code, queries, log analysis

🎁 Benefits

• Comprehensive benefits (health, etc.)
• Fully stocked kitchen
• Location-specific perks (gym partnerships, parking)
• Hybrid work schedule with 3 days in-office (option to come in more often if desired)