Talent Pool - Upcoming Opportunities

📋 Description

• HomeCare Sales Specialist I: build relationships with people seeking home care support.
• Intake Specialist I: educate patients/caregivers; assist with enrollment.
• Onboarding Specialist I: guide onboarding; conduct orientations (virtual or in-person).
• Care Support Specialist I: guide patients through the home care journey and ensure needs are met.
• Hybrid role: commute to FreedomCare Michigan office 3 days/week.
• Pipeline Talent Pool: we’ll reach out when new opportunities arise.

🎯 Requirements

• Customer service: handle difficult situations; high-volume queue management.
• Communication: strong verbal and written skills with empathy.
• Soft skills: listening, emotional intelligence, teamwork.
• Problem-solving: resolve issues and de-escalate callers.
• Time management: prioritize tasks and meet expectations.
• Technology: computer proficiency; typing; notetaking and multitasking.
• Multitasking: manage multiple priorities while assisting patients and caregivers.

🎁 Benefits

• Impact lives: support patients and families in need.
• Growth opportunities: professional development and advancement.
• Competitive benefits: medical, retirement, wellness, events, ongoing learning.