Tax Operations Advocate

📋 Description

• Process and file customer tax payments accurately and on time using various technology platforms.
• Collaborate effectively with cross-functional teams (including Compliance, Product, and
• Proactively troubleshoot and resolve any issues that arise, identifying root causes and
• Continuously seek opportunities to improve existing processes and enhance efficiency, including
• Provide exceptional service and support to our customers, ensuring their tax needs are met.
• Work collaboratively within the team to achieve collective success. Investigate and solve process

🎯 Requirements

• 1+ years of experience in tax filing experience, ideally in a fast-paced environment, with
• A customer-first mindset with a passion for providing excellent, solutions-oriented service.
• Strong problem-solving skills, paired with an improvement-oriented mindset that challenges the
• Excellent organizational skills: able to manage multiple tasks, prioritize effectively, and stay
• Strong teamwork and collaboration skills, along with excellent written and verbal communication.
• Ability to quickly learn and adopt new software and tools, including AI-powered platforms that

🎁 Benefits

• Competitive base pay and benefits
• Equity (RSUs)
• Shared success in Gusto's growth
• Potential to work from hybrid or remote locations
• Opportunities to leverage AI tools
• Collaborative team environment