Team Lead - Account Management

📋 Description

• Drive growth by advising on wallet share, upselling, cross-selling, and merchant relationships.
• Set clear team goals for revenue growth and report performance at executive level.
• Create an inspiring, collaborative environment with open feedback and training.
• Provide coaching on strategic account planning, contract negotiations, and executive engagement.
• Provide strategic advice to influence the global payments strategy for enterprise customers.
• Collaborate cross-functionally to relay merchant needs and influence product development and merchant projects.

🎯 Requirements

• Degree in Economics, Finance or engineering related field.
• Experience engaging with C-suite executives in enterprise e-commerce or platforms.
• At least 2+ years experience in managing teams.
• Experience in revenue roles with a track record of growing share of wallet.
• Experience in payments, alternative payments methods, or card acquiring industry.
• Full proficiency in Cantonese and English; based in Hong Kong.