Team Lead Customer Success - Southern Europe

📋 Description

• Leading, coaching, and developing a team of Customer Success Managers across Southern Europe, with
• Ensuring customers successfully go live and continue to see measurable value from Constructor's
• Building and enabling your team to build trusted relationships across complex enterprise
• Translating technical concepts, product capabilities, and performance data into clear business
• Implementing and iterating on scalable processes and best practices to support team growth.
• Acting as an escalation point for complex customer challenges and leading from the front when

🎯 Requirements

• French is a must for this role; and additional languages are welcome bonuses.
• Based in EMEA, ideally in Southern Europe.
• At least three years leading teams, with a minimum of three direct reports.
• At least five years managing enterprise customer relationships in Customer Success, Account
• Experience building trusted relationships with stakeholders ranging from technical teams and
• Strong executive presence and the confidence to lead strategic customer conversations, including

🎁 Benefits

• A competitive compensation package including stock options
• Fully remote team - choose where you live
• Work from home stipend! We want you to have the resources you need to set up your home office
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees