Team Lead, Payment Implementation

Added
21 days ago
Type
Full time
Salary
Salary not provided

Related skills

microsoft excel

📋 Description

  • Directly manage members of the Payment Implementation Team responsible for the translation of
  • Monitor individual performance metrics to ensure productivity aligns with defined goals and
  • Manage implementation queue and assign priorities to ensure adequate resourcing to support SLA
  • Review unique payment requests/large scale updates for feasibility
  • Serve as a point of contact and escalation for clients and internal Operations Teams
  • Support Relationship Management in customer engagement, resource and capacity planning
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